Our staff strives to accommodate each guest’s individual needs, from favorite treats and technology to ongoing communications about their goals and discharge plans.
This dedication to our guests starts pre-arrival so that specific requests or equipment are ready and waiting and it continues throughout the recovery process—even providing follow-up contact once guests are home again.
Citadel centers are truly a place of strength and well-being. This means while you are focusing on returning home as quickly as possible, we are assisting you in all your personal preferences to make you as comfortable as possible. At every Citadel location there is a Guest Services Team to help you make the most of your stay, with elegant inspired amenities, which make you feel right at home. Citadel of Elgin offers: