Our staff strives to accommodate each guest’s individual needs, from favorite treats and technology to ongoing communications about their goals and discharge plans.
This dedication to our guests starts pre-arrival so that specific requests or equipment are ready and waiting and it continues throughout the recovery process—even providing follow-up contact once guests are home again.
Citadel centers are truly a place of strength and well-being. This means while you are focusing on returning home as quickly as possible; we are assisting you in all your personal preferences to make you as comfortable as possible. At every Citadel location there is a Guest Services Team to help you make the most of your stay, with elegant inspired amenities, which make you feel right at home. Citadel of Elgin offers: